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Welcome to the ENTRANCE EU Matchmaking Platform!

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FAQ / Platform Manual

What

General information about the ENTRANCE project and matchmaking platform

What is the ENTRANCE project?

ENTRANCE is an EU-funded projects that offers a common and legitimate European Matchmaking Platform and complementary off-line services designed to mobilise financial resources to accelerate the market access and scale up of ‘first of a kind’ sustainable transport solutions, thereby reducing the European CO2 emissions and pollutants caused by the transport and mobility sector. The overall concept focus of the ENTRANCE project lies in the ‘supply-demand-finance' triangle that is envisaged for all transport and mobility modes and all relevant stakeholders. 

Learn more on the project website (external): https://www.entrance-platform.eu/  

What are the benefits of creating an account on the ENTRANCE platform? ?

Creating an account on ENTRANCE is free and is the best way to benefit from ENTRANCE project resources and its community of transport and mobility leaders and innovators. By creating an account, you will join our community of stakeholders who are accelerating “first of a kind” sustainable transport solutions. 

Users who create an account and who are logged have the following benefits and advantages: 

  • Gain access to a personalised user dashboard to share and receive information and relevant matches related to innovative transport and mobility solutions and stakeholders 

  • Connect directly with and contact other transport and mobility leaders from all areas of the ‘supply-demand-finance' triangle 

  • Receive personalised notifications and matches for information and contacts most relevant to you as related to your expressed interests in sustainable transport solution deployment and uptake 

  • Create a page for and promote your organisation directly to our community 

  • Access exclusive resources including information on best practices, relevant legislations, and collaboration documents and templates 

  • Coordinate with other buyers to jointly procure innovative transport and mobility solutions and find the best suppliers to meet your demand 

  • Share information and assets with fellow community members 

  • and more! 

What is in the DEMAND section?

The DEMAND section on ENTRANCE provides an overview of the member organisations on ENTRANCE who are potential buyers among the main public and private actors of the transport and mobility sector.  

In addition, this section provides the following resources relevant to demand actors: 

  • A space to share Purchase Aggregation Requests: create your own or join an existing one to spread the risks of procuring innovative transport and mobility solutions over a multiple number of regrouped buyers. Entities involved in Purchase Aggregation requests will receive tailored support from the ENTRANCE neutral trustee to facilitate their grouped transactions.  

  • A space to share foreseen Purchase and Replacement Plans to communicate buyer needs to the community of ENTRANCE suppliers of innovative transport and mobility solutions. 

What is in the SUPPLY section?

The SUPPLY section on ENTRANCE provides an overview of the member organisations on ENTRANCE that can provide first-of-a-kind and near to market transport and mobility solutions (technologies, products and/or services).  

In addition, this section provides the following resources relevant to supply actors: 

  • A space to showcase their innovative Solutions – first-of a kind zero (or near to zero) emission transport and mobility products, technologies and services with a Technology Readiness Level of 7 or above. These solutions directly support the goals established by the European Commission to reduce the transport CO2 emissions and respond to the increasing mobility needs of people and goods. 

  • An overview of the Patents most relevant to the area of innovative transport and mobility solutions.  

What is in the FINANCE section?

The FINANCE section on ENTRANCE provides an overview of the member organisations on ENTRANCE that are the public and private organisations providing different funding programmes for innovation in the transport sector, including private investors, public funding instruments as well equity instruments and debt instruments (and relevant hybrids and blends).  

In addition, this section provides the following resources relevant to finance of innovative transport and mobility solutions: 

  • Check out the latest and most relevant national and European grants related to the mobility and transportation sector.  

  • Learn more about alternative sources of finance: innovative funding schemes for transportation and logistics solutions 

What does the ENTRANCE Knowledge Hub offer?

The ENTRANCE Knowledge Hub – like all resources on the platform – is exclusively available to our logged-in users. The ENTRANCE Knowledge Hub includes the following resources: 

  • Best practices: Learn from real-life examples of deployments of innovative transport and mobility solutions that share insights and learnings. 

  • Legislations: Learn more about the relevant EU legislative framework and specific legislations related to the area of deployment of transport and mobility solutions. 

  • Collaboration: Find support documents for purchase aggregation services and more. The legal document templates provided in this section have been created by the ENTRANCE neutral trust to help transport and mobility solution providers and buyers overcome the technicalities connected to building partnerships and achieving a market uptake. 

  • FAQs: This page, i.e. the ENTRANCE platform manual! Learn more about the full scope of benefits and advantages the ENTRANCE platform and project provide. 

  • Training: View training recordings and other materials from ENTRANCE project training events. 

  • And more! 

What is in the NETWORKS section?

Under NETWORKS, learn more about the following partner organisations of the ENTRANCE project and platform: 

  • Project partners of the ENTRANCE project consortium, representing diverse aspects of the transport and mobility sector. 

  • Partner platforms of the ENTRANCE platform that provide additional information, tools and services relevant for the transport and mobility sector stakeholders. 

How

Using the ENTRANCE platform

How does the platform work?

The ENTRANCE platform consists of five main sections: DEMAND, SUPPLY, FINANCE, KNOWLEDGE HUB and NETWORKS. Each of the three sections has specific roles and resources: 

  • DEMAND: Information on and resources relevant to potential buyers among the main public and private actors of the transport and mobility sector 

  • SUPPLY: Information on and resources relevant to organisations providing first-of-a-kind and near to market transport and mobility solutions (technologies, products and/or services) 

  • FINANCE: Information on and resources relevant to organisations providing different funding programmes for innovation in the transport sector, including private investors, public funding instruments as well equity instruments and debt instruments 

  • KNOWLEDGE HUB: Exclusive resources and information available to the ENTRANCE community to support the deployment and uptake of innovative transport and mobility solutions 

  • NETWORKS: Information on the consortium member and partner organisations of the ENTRANCE project and platform 

 

Additionally, you will have access to your own personalised user dashboard in the platform through which you can edit your personal and organisation profiles, manage assets (e.g. Best Practices and Solutions), customise your matchmaking and notifications settings and more! 

How can I connect with another member on the ENTRANCE platform?

As a logged-in user, you can set your matchmaking preferences from within your user dashboard. Once your preferences are set, you may be matched to individual users and organisations, and from this point you are able to directly contact these members you are matched with by:

  • Accessing the link to the profile of any organisation or member you are matched with from the ‘My matches’ section of your user dashboard.
  • Contacting any member who you are matched with directly via the ENTRANCE messenger (search by their name or organisation). Access the messenger from the top header of the platform.

We are continuing to develop new ways for members to connect – stay tuned in the future months as we release more of these features.

How do I share content (Best Practice or Solution) on the ENTRANCE platform?

To share content on ENTRANCE, follow these steps: 

  • First, make sure you are logged in to the ENTRANCE platform.  

  • Then, from your personalised user dashboard, you will be able to view widgets to manage and edit all of your created content directly from the user dashboard. 

How do I receive personalised matches and notifications on the ENTRANCE Platform?

Specify your matchmaking preferences in your main user profile and visit the ‘Edit matchmaking preferences' link on your user dashboard to update your preferences at any time. Find the ‘Edit matchmaking preferences’ link in the top left corner of your user dashboard. 

Communications

News and information from ENTRANCE

What if

Troubleshooting and related help

There is no Solution of Best Practice listed on the platform that meets my needs?

The ENTRANCE project database of Solutions and Best Practices was launched at the end of September 2021 and is constantly expanding as our database of users and assets grows. Check back as more content is added and contribute to the community by adding your own best practices and solutions.

My logo or background does not upload correctly on my user profile or organisation page?

All images on ENTRANCE (including profile pictures, organisation logos and background photos) look the best in specific sizes, which are mentioned when you upload an image. Kindly check if the uploaded image is of the recommended size. 

I lost my password. How can I reset it?

Visit the ENTRANCE platform login page, click on ‘Forgot password’, enter your email address and a new temporary password will be sent to you. Once you login you will be prompted to change the password to a new one of your choosing. 

I want to suggest a new feature for the platform or report a bug. How do I contact ENTRANCE platform developers?

The ENTRANCE project consortium member BABLE manages the development of the ENTRANCE platform. Reach out to us at support@bable-smartcities.eu. We’ll take your suggestions into account and work to quickly resolve any issues preventing you from making full use of the platform. 

I noticed something incorrect or information that is missing in these FAQs. How can I share this information with the ENTRANCE team?

The ENTRANCE project consortium member BABLE manages the development of the ENTRANCE platform. Send us an email to support@bable-smartcities.eu. We always love to hear feedback from our platform users, and we are happy to assist with any unresolved questions. 

I want to know more about the full scope of resources available to me through the ENTRANCE project?

The ENTRANCE Secretariat acts as an offline contact point for solution providers and potential buyers to channel them to the correct project services and provide individual guidance and advice on the project activities in general and on European funding programmes. Contact the ENTRANCE Secretariat at secretariat@entrance-platform.eu. 

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