We put great importance to data protection and therefore use the data you provide to us with upmost care. You can handle the data you provide to us in your personal dashboard. You will find our complete regulations on data protection and clarification of your rights in our privacy notice. By using the website and its offers and navigating further, you accept the regulations of our privacy notice and terms and conditions.
Best Practice
NOTE: This best practice was sourced by the ENTRANCE consortium from publicly-available information.
Renfe has challenges meeting and exceeding customers’ expectations for its mobile booking apps. Plus, customers have to navigate a complicated set of dozens of alternative apps to resolve their first and last mile to and from their train stations. Renfe sought to provide a seamless high quality user experience for booking door-to-door journeys with an app they could be proud of.
Iomob was tasked as the primary technology partner to offer a full seamless door-to-door experience under the Renfe brand (“Renfe as a Service”).
Iomob engaged with hundreds of rail customers to understand their expectations and wishes for a seamless door-to-door journey. Iomob recruited and integrated a range of mobility services ranging from major ride hailing operators like Cabify, taxi aggregators, micro mobility operators to enable a seamless intercity and intracity experience. The algorithms were tested and refined in the target cities. Iomob developed a full white-label app deployed to hundreds of Renfe customers. Iomob continued to obtain user feedback to refine what has become Iomob´s leading product: RailMaaS.
Want to learn more about the lessons learned, financial details and results?
Log inIomob and Renfe (Railgrup Member)
Rail customers
Renfe (Railgrup Member)